At Yakami France Company SMC Ltd., your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Returns
Eligibility:
- Items must be unused, in the same condition as received, and in the original packaging.
- Returns must be initiated within 30 days of the purchase date.
Process:
- Contact Us: Email our customer service at infoclement@yahoo.fr with your order number and reason for return.
- Approval: Once your return request is approved, you will receive instructions on how to send back your item.
- Shipping: You are responsible for the cost of return shipping. Ensure your return package has a tracking number.
Refunds
Inspection:
- Upon receiving your return, we will inspect the item and notify you of the status.
Approval:
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Non-Refundable Items:
- Gift cards
- Final sale items
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at infoclement@yahoo.fr
Late or Missing Refunds
- If you haven’t received a refund within 10 business days, check your bank account again, then contact your credit card company. If you’ve done this and still have not received your refund, please contact us at infoclement@yahoo.fr
Contact Us
For any questions related to refunds and returns, please contact our support team at:
- Email: infoclement@yahoo.fr
- Phone: +33 6 89 83 90 16/+256 709 753989
Thank you for shopping with Yakami France Company SMC Ltd. Your satisfaction is important to us!
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